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Privacy Policy

Last updated: January 2025

1. Introduction

PoshWash Ireland ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our car washing services or visit our website.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

3. Information We Collect

Important Note: PoshWash Ireland's website itself does not collect, store, or process any personal data. However, our website is hosted on GitHub Pages, which may collect certain technical information as described below.

3.1 Data Collection by Our Website:

Our website does not collect any personal information. We do not use:

• Contact forms that store data
• Analytics tracking
• User accounts or registration
• Cookies for data collection
• Any data storage mechanisms

3.2 Data Collection by GitHub Pages (Hosting Provider):

Our website is hosted on GitHub Pages. GitHub may collect:

• Technical Information: IP addresses, browser types, and basic usage statistics for security and performance purposes.
• Server Logs: Standard web server logs that may include timestamps and requested pages.

For detailed information about GitHub's data practices, please refer to GitHub's Privacy Statement.

4. How We Use Your Information

PoshWash Ireland does not collect or use any personal information through this website.

When you contact us directly through:

• Phone calls: +353 85 205 0409
• WhatsApp: +353 85 205 0409
• Social media: Instagram (@poshwash_ireland) or TikTok (@poshwash2)

Any information you provide during these direct communications is used solely for:

• Service Provision: To provide and deliver our car washing and detailing services
• Communication: To respond to your inquiries and coordinate service appointments
• Customer Support: To address any questions or concerns about our services

We do not use any automated data collection, analytics, or tracking on this website.

5. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfill our service agreements with you
• Legitimate Interest: For business operations, customer service, and website analytics
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party companies that help us provide services (payment processors, scheduling platforms)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of business assets

All third parties are required to maintain appropriate security measures and use your data only for specified purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Secure data transmission and storage
• Access controls and authentication
• Regular security assessments
• Staff training on data protection
• Incident response procedures

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Customer Records: 7 years for tax and accounting purposes
• Marketing Data: Until you withdraw consent or we determine it's no longer needed
• Website Analytics: 26 months maximum
• Communication Records: 3 years for customer service purposes

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or optional processing

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 2. We will respond to your request within 30 days.

10. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Ensure proper website functionality
• Analyze website traffic and usage patterns
• Improve user experience
• Remember your preferences

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

11. Third-Party Services

Our website may contain links to third-party services (Google Maps, social media platforms). These services have their own privacy policies, and we are not responsible for their data practices.

12. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Binding Corporate Rules

13. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated "Last updated" date. Significant changes will be communicated directly to you when possible.

15. Complaints and Supervisory Authority

If you have concerns about our data processing practices, you can:

• Contact us directly using the information in Section 2
• File a complaint with the Irish Data Protection Commission (DPC)
• Contact your local data protection authority if you're outside Ireland

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: